Terms of use.

Who we are

Global Education Academies ("GEA", "we") is run by Global Education SARL and is based at Cap 41 Tower, Dbayeh, Lebanon. You can reach us at info@ge.academy.

These terms apply when you use ge.academy, create an account, or enroll in a program.

Your account

You need an account to enroll. Keep your password private and tell us if you think someone else used your account. Give us true information, because your certificate and any UK Diploma use your name as you enter it.

Academy programs

• Each program costs the price shown on its page. You pay once. There is no subscription and no automatic charge.
• You can buy several programs in one payment. Each one has its own invitation email.
• A program's 6 months of access start when you accept its invitation, not when you pay.
• When you finish every course in a program, the partner behind it issues your certificate.
• When your access ends, you keep your progress and the certificates you earned. To continue, you can renew access.

UK Diplomas

• You apply first. Our admissions team checks your answers and documents and confirms your level.
• You pay only after your level is confirmed, using the payment link we send you.
• The form may suggest a level. Admissions makes the final decision.
• UK Diplomas are regulated by Ofqual.

Payment

Card payments are processed by Stripe. We never see or store your full card number. You can also pay with Whish Money; your access starts once we confirm the payment.

Prices are in US dollars, with no taxes or fees on top.

Refunds

Academy programs

• Changed your mind? You get a full refund if you ask within 14 days of paying and have not activated the program yet.
• Once you activate a program, its 6 months start and the courses open, so it can no longer be refunded. Within 7 days of activating, you can switch once to another academy program, as long as you have not finished a course in it.
• If you paid for several programs at once, each one follows these rules on its own. Renewals follow the same rules.

UK Diplomas

• You pay only after our admissions team confirms your level.
• You get a full refund if you ask within 14 days of paying and your access to the learning portal has not started.
• Within those 14 days, once your access has started and before you hand in your first assignment, we refund the fee minus the registration cost already paid for you to the awarding organization.
• After you hand in your first assignment, the fee can no longer be refunded.

Always refunded

• A payment taken twice or by mistake is refunded in full.
• If we cancel a program or cannot give you access, you choose: a full refund or a switch to another program.

How to ask

Write to info@ge.academy with your order number. We answer within 3 to 5 business days. Approved refunds go back to the card or Whish Money account you paid with, usually within 10 business days. We look at special cases, such as serious illness, one by one.

Using the content

Programs and their materials are for your own learning. Please don't share your access or copy course materials for others. Certificates belong to the person named on them.

Ending access

We may pause or close an account that breaks these terms, for example by sharing access or cheating on assessments. We will tell you why.

Changes

We may update these terms. If a change matters, we will tell you by email or on the site before it applies.

Contact

Questions about these terms: info@ge.academy, or +961 3 406 952.