Understanding User Needs

Beginner Level

7 hours to complete

Flexible Schedule

Kentaro Toyama

What You’ll Learn

Understand user needs assessments and qualitative research

Learn an end-to-end methodology for qualitative research

Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls

Research Methodologies Qualitative Research User Centered Design Data Collection Needs Assessment Usability Testing Interviewing Skills Research

Earn a shareable certificate to add to your LinkedIn profile.

Learn new concepts from industry experts

Gain a foundational understanding of a subject or tool

Develop job-relevant skills with hands-on projects

Earn a shareable career certificate